Privacy Policy

Effective Date: 3/1/2026

This Privacy Policy describes how CGR Legacy Construction LLC (“CGR Legacy Construction,” “we,” “us,” or “our”) collects, uses, and shares information when you visit or interact with our website at https://www.cgrlegacy.com (the “Site”) or otherwise communicate with us online.

If you have additional questions or require more information about our Privacy Policy, please contact us at:
Email: Info@CGRLegacy.com
Phone: 636-251-4245

Scope
This Privacy Policy applies only to our online activities and is valid for visitors to our Site with regard to the information that you share and/or we collect through the Site. This policy does not apply to information collected offline or via channels other than this Site, unless we reference this policy at the time of collection.

Consent
By using our Site, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect
The personal information you are asked to provide, and the reasons you are asked to provide it, will be made clear at the point we ask you to provide it.

Information you may provide directly:
– Contact information (name, email address, phone number)
– Property/service information (address, service request details, photos or attachments you submit)
– Message contents when you contact us (including any attachments)
– Appointment or estimate request details

Information collected automatically:
– Log data (IP address, browser type, ISP, date/time, referring/exit pages, and possibly clicks)
– Device and usage data (pages viewed, time spent, navigation paths)
– Cookies and similar technologies (as described below)

If you contact us directly:
We may receive additional information such as your name, email address, phone number, the contents of your message, attachments you send, and any other information you choose to provide.

How We Use Your Information
We use the information we collect in various ways, including to:
– Provide, operate, and maintain the Site
– Respond to inquiries, schedule inspections/estimates, and provide customer support
– Improve, personalize, and expand the Site and our services
– Understand and analyze how you use the Site
– Develop new services, features, and functionality
– Communicate with you (including by phone, email, and SMS if you opted in)
– Send service-related notices and updates
– Send marketing/promotional communications only if you opted in where required
– Detect, prevent, and address fraud, abuse, and security incidents

Data Security & Handling
We take reasonable administrative, technical, and physical measures to protect the personal information we collect. This may include access controls, limiting internal access to authorized personnel, and using secure systems for storage and transmission where available.

No method of transmission over the internet or electronic storage is 100% secure, but we work to protect your information and reduce risk. We retain personal information only as long as necessary for business, legal, or compliance purposes, and we may delete or anonymize data when it is no longer needed.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

Log Files
CGR Legacy Construction follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files may include IP addresses, browser type, ISP, date and time stamp, referring/exit pages, and possibly the number of clicks. This data is not intended to be linked to personally identifiable information and is used for analyzing trends, administering the Site, tracking user movement on the Site, and gathering demographic information.

Cookies and Web Beacons
Like many websites, our Site uses “cookies” and similar technologies. Cookies are used to store information including visitor preferences and pages visited. We use this information to optimize user experience and improve Site functionality.

You can choose to disable cookies through your browser settings. For more information about cookie management, consult your browser’s help documentation.

Third-Party Services
We may use third-party service providers to help us operate our Site and business (for example: website hosting, analytics, customer relationship management, call tracking, messaging/SMS delivery, scheduling tools, and payment processing). These providers may process information on our behalf and under our instructions for business purposes.

Advertising / Analytics Partners (If Applicable)
We may use analytics and advertising tools (such as Google) that use cookies or similar technologies to measure performance and/or deliver relevant ads. If we use Google advertising features, Google may use cookies (including DART cookies) to serve ads based on visits to this Site and other sites on the internet.

You can learn more about Google’s advertising policies here:
https://policies.google.com/technologies/ads

Note: We do not control third-party cookies and technologies used by third-party advertisers.

Third-Party Privacy Policies
Our Privacy Policy does not apply to other advertisers or websites. We encourage you to review the privacy policies of any third-party services you interact with.

SMS/Text Messaging Privacy and Consent (A2P Compliance)
If you provide your phone number through our forms, a phone number alone does not grant permission to send SMS messages. We collect SMS consent explicitly via checkboxes on our forms.

Transactional SMS (Optional):
If you opt in, we may send transactional text messages such as appointment confirmations, scheduling messages, reminders, and service updates. Message frequency may vary. Message & data rates may apply. Reply HELP for help. Reply STOP to opt out.

Marketing SMS (Optional):
If you opt in separately, we may send marketing/promotional text messages such as offers and seasonal promotions. Message frequency may vary. Message & data rates may apply. Reply HELP for help. Reply STOP to opt out.

IMPORTANT:
– Marketing SMS consent is optional and will not be required to submit a form.
– We do not sell or share your phone number or SMS consent with third parties for their own marketing purposes.
– We may share your information with service providers who help us deliver messages (such as our SMS platform provider), strictly to provide the messaging service.

How We Share Information
We may share information:
– With service providers who perform services on our behalf (hosting, analytics, CRM, call tracking, SMS delivery, etc.)
– To comply with legal obligations, enforce our policies, or protect rights, safety, and property
– In connection with a business transaction (e.g., merger, acquisition, or sale of assets), where permitted by law

We do not sell personal information in exchange for money. If applicable law defines “sale” more broadly, you may have additional rights (see CCPA section below).

CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the California Consumer Privacy Act (CCPA), California consumers have the right to:
– Request disclosure of the categories and specific pieces of personal data collected
– Request deletion of personal data collected (subject to certain exceptions)
– Request that a business not sell personal data (if applicable)

If you make a request, we have one month to respond. To exercise these rights, contact us using the information above.

GDPR Data Protection Rights
If you are located in the EEA/UK, you may have the following rights:
– Right to access – request copies of your personal data
– Right to rectification – request correction of inaccurate or incomplete data
– Right to erasure – request deletion of your personal data under certain conditions
– Right to restrict processing – request limits on processing under certain conditions
– Right to object to processing – object to processing under certain conditions
– Right to data portability – request transfer of your data under certain conditions

If you make a request, we have one month to respond. To exercise these rights, contact us using the information above.

Children’s Information
We do not knowingly collect personally identifiable information from children under the age of 13. If you believe a child has provided personal information through our Site, please contact us immediately and we will take reasonable steps to remove it from our records.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We advise you to review this page periodically for any changes. Changes are effective immediately upon posting on this page unless otherwise stated.

Contact Us
If you have any questions or suggestions about this Privacy Policy, please contact us at:
Email: Info@CGRLegacy.com
Phone: 636-251-4245